Privacy Policy – CMC Auto Electrics & Air Conditioning

Last updated: 03/04/2025

CMC Auto Electrics & Air Conditioning ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What personal information we collect

We may collect personal information such as:

  • Full name

  • Phone number

  • Email address

  • Vehicle details

  • Location/suburb

  • Communication history

  • Other information provided through calls, messages, or service bookings

2. How we collect your information

We collect information when you:

  • Contact us via phone, Facebook Messenger, or email

  • Request a quote or make a booking

  • Fill out a contact or inquiry form (online or in person)

  • Engage with us via social media or our website

3. Why we collect your information

We collect your information to:

  • Respond to your inquiries

  • Provide automotive electrical and air conditioning services

  • Issue invoices or quotes

  • Maintain service records and warranties

  • Send follow-up communications related to services

  • Comply with legal or regulatory obligations

4. How we store and protect your information

Your personal information is stored securely, including in password-protected systems and devices. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access or disclosure.

5. Disclosure of personal information

We do not sell or share your information with third parties for marketing purposes.

We may disclose your information:

  • To our service partners (e.g. parts suppliers) where required to complete a job

  • To third parties when required by law (e.g. for legal or insurance purposes)

6. Access and correction

You can request access to the personal information we hold about you or ask for corrections if it’s inaccurate or outdated. To do this, contact us using the details below.

7. Contact us

If you have any questions, concerns, or complaints regarding your personal information, please contact:

CMC Auto Electrics & Air Conditioning
Phone: 0499 391 434
Email: [Insert your business email]
Location: Baringa QLD, Australia

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available upon request.